Policies

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

 We will do our best to communicate this in a way that makes sense, as we know that all the “legalize” can be overwhelming! Rest assured, we want to protect you from any breeches of your privacy/security, not to mention making sure to protect you from “the dreaded spam!” Most of all, we want your complete trust, because all relationships are built on trust!

 Shipping & Delivery

At this time, Kleynimals ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands.  

Please allow 3 weeks if you selected an engraved item.  Items without engraving will typically ship within 72 hours, unless there are unforeseen circumstances.  We will notify you in case of any delays.  Please note that delivery dates are not guaranteed.  We do not ship on weekends or holidays. 

If you need to change or cancel an order, please call us at: (866) 873-1780 within 24 hours after placing your order.

The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.  

Sales Tax

State law requires Maryland related businesses to collect sales tax on orders shipped to Maryland residents, thus Kleynimals will charge sales tax on all orders shipping to Maryland.  

Return Policy

 At Kleynimals we are proud of the high quality of our product.  However, if you do need to return an item, we can only accept items that have not been engraved, unless the engraving did not match the original purchase request as stated in the order.  We gladly accept returns of items that have not been engraved within 30 days of purchase from our website.  Refunds on shipping and handling will be honored only when the item has arrived damaged or if it was shipped incorrectly.  You may purchase merchandise from this Web site by using any one of the payment options listed. Kleynimals reserves the right to change its payment procedures at any time without prior notice to you.

 Legal Notice

 All notices from Kleynimals to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Kleynimals shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at: 

626-C Admiral Drive, Suite 118
Annapolis, MD 21401

Delivery shall be deemed to have been made by You to Kleynimals five (5) days after the date sent.

Copyright

 All content appearing on this Web site is the property of: 

Kleynimals
626-C Admiral Drive, Suite 118
Annapolis, MD 21401

Copyright © 2010-2015 Kleynimals. All rights reserved. 

The entire content of kleynimals.com is copyrighted unless otherwise noted and may not be used outside of the provisions of the Terms and Conditions without written permission from Kleynimals, LLC. The Kleynimals web site, and it’s content are intended solely for personal, noncommercial use by the users of our site. You may print, download and store material displayed on this site under the following provisions: these copies of the content are for your own personal, noncommercial use; the material is not copied, posted, transmitted or distributed for public or commercial purposes; material is not modified or altered in any way, and no omissions or changes are made to any copyright or trademarks. Except as noted above, you may not reproduce, modify, distribute, transmit, transfer, publish or use the material from the web site without first obtaining written permission from Kleynimals, LLC.  

Trademarks

 All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Kleynimals. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Kleynimals or any third party, except as expressly granted herein.

Use Of Site

 This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Your use of this web site after any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. Please make sure you review these Terms and Conditions whenever you use this web site. Kleynimals and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Kleynimals believes that customer conduct violates applicable law or is harmful to the interests of Kleynimals and its subsidiaries.  

By accessing and using the Kleynimals web site, you agree that your access to and use of the Site is subject to these Terms and Conditions, as well as all applicable laws, as governed and interpreted pursuant to the laws of the State of Maryland, United States of America.

Privacy Policy

 Kleynimals use of personal information that you may submit to Kleynimals through this Web site is governed by the Kleynimals Privacy Policy.

We collect personally identifiable information about you to the extent you specifically provide it to us. This includes, for example, the information you provide when you place an order or respond to a survey. We use this information for two purposes alone: 

  1. to provide the products and services you request
  2. to improve the content of our site and enhance your shopping experience

You can be assured that we will never sell, rent or give away your name, email or addresses to anyone

Kleynimals sometimes use Remarketing with Google Analytics to advertise online.

  • You may opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings in Google in your browser.  You may also add choose to add the Google Analytics Opt Out to your browser:  https://tools.google.com/dlpage/gaoptout/
  • Third-party vendors, including Google, show our ads on sites across the Internet.
  • Kleynimals and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to your website.
  • Kleynimals also uses Google Analytics Demographics and Interest Reporting to gather data from Google’s Interest-based advertising or 3rd-party audience data (such as age, gender and interests) with Google Analytics.

Your use of the kleynimals.com web site implies that you consent to our use of your information as described in this Online Privacy Policy. As we implement new technology our Online Privacy Policy will be updated accordingly. We therefore encourage you to review it often.

Warranties

 Kleynimals makes reasonable effort to ensure that the information provided on our site is accurate and current but makes no warranties or representations as to its accuracy. The information on kleynimals.com may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you.

Kleynimals does not represent or warrant that kleynimals.com will operate without interruption or error. Everything on kleynimals.com is provided to you “AS IS” and “AS AVAILABLE” without warranty of any kind, either expressed or implied, including, but not limited to, implied warranties of merchantability, title and fitness for a particular purpose. Without limiting the foregoing, Kleynimals disclaims any and all warranties, expressed or implied, for any merchandise offered on kleynimals.com. Kleynimals does not endorse nor makes any warranties or representations about any site linked to kleynimals.com. You visit the linked sites at your own risk. Kleynimals assumes no responsibility, and shall not be held liable for, any damages to, or viruses that may infect your computer equipment or any other property as a result of your access to, use of, browsing, or downloading of any materials or content from the kleynimals.com web site.

Kleynimals directors, officers, employees, agents, vendors, subcontractors or suppliers shall not be held liable, under any circumstances for any direct or indirect loss or damage of any kind whether general, special, consequential, incidental, exemplary or otherwise, including without limitation loss of income, profits or data resulting from, or in connection with the use or the inability to use kleynimals.com. You use the Kleynimals web site at your own risk. If you are dissatisfied with the content or any portion of the Kleynimals web site, including the terms and conditions, your only remedy is to discontinue the use of the site. Applicable law may not allow the limitation of liability set forth above. Therefore, this limitation of liability may not apply to you. In the event any part of this Limitation of Liability is found to be invalid or unenforceable the total liability of Kleynimals, LLC shall not exceed one hundred dollars ($100.00).

Miscellaneous

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Kleynimals and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited. 

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Kleynimals shall apply and both parties shall consent to the jurisdiction of said State’s courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury. 

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Kleynimals with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Kleynimals with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Kleynimals. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

Your comments and suggestions regarding kleynimals.com are always welcome. However, any comments, feedback, notes, messages, ideas, suggestions or other communications sent to Kleynimals, LLC becomes the exclusive property of Kleynimals and will be treated as nonproprietary and nonconfidential. Kleynimals, LLC will be entitled to use any ideas, concepts or techniques contained within any communication sent to us for any purpose whatsoever without any restrictions and without compensating you in any way. We therefore ask that you not send us any comments or ideas that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.